Shipping policy

GENERAL
All orders are shipped via our Fulfillment center, ShipBob in Brampton, Canada and Texas, USA  – Ground Service – within 24 hours. Delivery time should be up around five days, two to four weeks for UK & EU and Australia.  However most customers receive their order within a one week period.  Additional shipping charges will be applied for faster shipping services ie: second day and overnight requests.  Shipping costs are calculated per order quantity, unless otherwise specified.

QUICK NOTE ON SHIPPING COST
Prices are subject to change according to KooephTM .

PAYMENT PROCEDURE
KoopehTM accepts credit cards including Visa, MasterCard, Discover and American Express via Shopify.  KoopehTM also accepts money orders and certified checks in both Canadian and US funds.

We use Shopify to authorize our credit orders. All information is transferred through an encrypted and secure connection.  Payment on your next credit card statement  will appear as SP-KoopehDesignsInc.  We use ShipBob to verify freight and fulfillment/shipping.

KoopehTM collects HST taxes for Ontario, and GST in the rest of Canada (unless otherwise specified).  Our US and International customers pay no sales tax, however duty, customs charges and any additional freight may apply on some purchases entering your country.